Zero Tolerance to Violence
We strongly support the NHS policy on zero
tolerance. Anyone attending or contacting the
surgery who abuses the Nurses, GPs, Staff or
other patients be it verbally, physically or in
any threatening or intimidating manner
whatsoever, will risk removal from the practice
list. In extreme cases we may summon the police
to remove offenders from the practice premises.
Any incident involving violence will be reported
to the police, as well as the CCG, and the
patient will be removed from our list. If this
should occur then it is the responsibility of
the patient to seek a new GP practice to
register with.
Please note that all staff have been asked to
report any incident to the Partners and the
Management of the Practice so appropriate action
can be taken.
We will not register patients who have
previously been removed from the practice for
abusive or violent behaviour.
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