Fishponds Primary Care Centre, Beechwood Road
Fishponds, Bristol BS16 3TD
0117 908 2360
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Using NHS Services

Use your pharmacist

If you are feeling under the weather seek advice from your local pharmacist. Pharmacists are experts in providing medical information and advice and have at least five years medical training and often a lot more. If you need specialist medical advice, can point you in the right direction. Local Pharmacy opening hours.

NHS 111

When to use 111

You should use the NHS 111 service if you urgently need medical help or advice but it’s not a life-threatening situation. It is open 24 hours a day, every day of the year and is free to call from your landline or mobile phone.

If it is an emergency, an ambulance is dispatched immediately without the need for any further assessment.

You should call 111 if:

  • You need medical help fast but it’s not a 999 emergency.
  • You think you need to go to A&E or need another NHS urgent care service.
  • You don’t know who to call or you don’t have a GP to call.
  • You need health or medical information or reassurance about what to do next.
  • If you are injured or unwell but not sure what to do, dialling 111 is a good start

Call 111 if you need the following other services:

  • GP – out of hours’ service – provides telephone advice and face-to-face consultations with a GP or nurse outside normal opening hours for GP surgeries and includes home visits for patients who are housebound.
  • Bristol dental out of hours service


Local centres for healthcare services

Walk in centres – nearest centre - Bristol City Walk-in Centre
Broadmead Medical Centre
59 Broadmead
Telephone: 0117 954 9828

See: Broadmead Medical Centre website
Minor Injury Unit (MIU) – nearest centre - The Yate Minor Injuries Unit

Yate West Gate Centre
21 West Walk
Yate Town Shopping Centre
BS37 4AX


For minor injuries such as wounds, sprains, and strains. If you feel unwell – please see pharmacist or GP. MIU is for typically quicker treatment than A&E for minor injuries only.

South Bristol NHS Community Hospital

Urgent Care Centre
Hengrove Promenade
Hengrove Park
BS14 0DE (Sat Nav BS14 ODB)

Telephone: 0117 342 9692

Please note that this is also a walk-in centre that treats illness and can only x-ray children over 2 years old.

A&E Departments

Your nearest A&E Departments are:

Bristol Royal Informary A&E Department  (Click here for map)
Upper Maudlin Street

Open 24 hours, 7 days a week including bank holidays

Southmead Hospital (Click here for map)
Gate 35
Level 0, Brunel building
Southmead Hospital
Southmead Road
BS10 5NB

Emergency Department Main Reception Gate 35 - Telephone: 0117 4145100 or 0117 4145101

Bristol Royal Hospital for Children A&E Department (Click here for map)
Paul O’Gorman Building
Upper Maudlin Street

Open 24 hours, 7 days a week
For children up to 16 years of age


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