Fishponds Primary Care Centre, Beechwood Road
Fishponds, Bristol BS16 3TD
0117 908 2360
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Veteran Friendly Practice

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Practice Staff

Practice Managers

Sarah Monteith, Practice ManagerThe Practice Manager, Sarah Monteith, joined the practice in 2004.  Sarah oversees the running of the practice, the welfare of the staff and works closely with the GP partners to strategically plan for the future of the business.  She also liaises regularly with patients and other multi-disciplinary team members ensuring effective communication between all parties. Her past experience includes working for many years at Avon Local Medical Committee.

Sarah McKay, Deputy Practice ManagerOur Deputy Practice Manager, Sarah McKay, has been with the practice since 2011 having previously worked in the financial sector.  Sarah McKay is responsible for the day to day running of the practice and works very closely with the practice manager to ensure that we are delivering a high quality service for our patients.



Maddy BrickleyOperations Manager, Maddy Brickley, joined the practice in 2023, having previously worked in NBT, Maddy is here to help with patient enquiries, IT support, HR matters and Health & Safety within the practice.




Reception Team

Deb Harris, Reception Team Lead Our Reception Team Lead , Deb Harris, oversees a team of 11 part time receptionists and prescribing clerks.  Our reception office is a very busy environment and the staff at the practice work hard to deliver a personal service and to ensure that our patients are well cared for.  The receptionists have a challenging job to carry out so please be patient with them, they are there to help you and work to specific protocols laid out by the practice management. 

If you wish to speak in private please mention this to the receptionist as there is a designated room just off of the main reception area. All our staff are bound by the same rules of confidentiality as the doctors. 

Secretaries & Administration Team

Lisa Richards, Administration Team LeadLisa Richards leads our administration team at the practice. Other team members include Jane West, our practice secretary, who can be contacted on 0117 9082355 for enquiries regarding referrals made by your GP to specialist care and the patient choose & book service. Caroline, Tia, Molly, Sandra, Jayne, Louisa and Libby carry out tasks such as patient registrations, summarising of medical records, scanning & coding of information, patient recall programmes and management of requests for access to medical records.




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