Fishponds Primary Care Centre, Beechwood Road
Fishponds, Bristol BS16 3TD
0117 908 2360
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Online Appointments

While there is a concern over spread of Coronavirus in the community we are suspending the facility for patients to book appointments online, if you have already booked an online appointment this will be unaffected. Please call 0117 9082360 to book your routine appointments. In line with Public Health England advice, the receptionists have been instructed to ask you some questions regarding symptoms before booking appointments. If you have travelled abroad in the last 14 days or been in close contact with someone with confirmed coronavirus please check the website for the latest COVID-19 travel advice, you may need to call NHS 111 for further advice before making or attending your appointment.

If you are already registered and would like to book online Click Here

We can now offer our patients the opportunity to book a doctors appointment over the internet. If you are interested in registering for this service, please read carefully the information below.

How to book an appointment

When you have completed the registration, follow the on screen instructions. You will have access to a limited number of doctor's appointments which can be pre-booked.

If you wish to book an appointment for your child who is under 16, please do the following. The child MUST be registered with this practice. Log on to the website as yourself. Pick the appointment time, and in the "enter reason for appointment" field, type in the child's name and date of birth.

The system will also allow you to cancel an internet appointment you have made should it no longer be necessary.

What to do if you need to change your access/pin number

If you forget your access or pin number or you think that someone else knows this number, you will need to come to the surgery in person with proof of your identity which shows the address that we have you registered at. We will then cancel your existing registration and re-issue you with a new document. You will then have to re-register your details again on the website.

Other information

The system is hosted and managed by Egton Medical Information Systems based in Leeds. The practice cannot be held responsible if you are unable to logon to the system because of a problem with the internet or the host server.

Both Egton Medical Information Systems and the practice reserve the right to withdraw access to any patient without warning if they feel they are abusing the system.

If you register to use this service, you are deemed to have read, fully understood and agree to the above terms and conditions.

The surgery is a very busy between 8:00am and 10am every day. We would appreciate it if you could avoid this time to register for this service and obtain your Personal Identification Number.


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