Fishponds Primary Care Centre, Beechwood Road
Fishponds, Bristol BS16 3TD
0117 908 2360
   
Home The Surgery The Team Clinics and Services How to... Patient Information What should I do if... Feedback
Noticeboard
Seasonal Flu Vaccinations
NHS Health Checks
Do you need a GP appointment?
Making best use of the NHS
Newsletters
Practice Booklet
New Ways to Wellbeing Clinics
New Carers Assessment Clinics
Friends and Family Test
How does NHS in England work?
Next PPG Group Meeting
Your Patient Participation Group needs you!

Register & Online Services

Cancel Appointment

Repeat Prescriptions

NHS Choices

Change text size: Larger text sizeSmaller text size

 

Surgery Times and Information

Surgery Times

The practice is now able to offer a limited number of pre-bookable appointments outside of our core opening hours. These are available most days Monday - Thursday.

Practice Core Hours Monday to Friday 8.00am to 6.30pm
Extended Opening Hours 7.30am – 8.00am & 6.30pm 7.15pm

When the surgery is closed

If you require urgent medical advice, phone 111 and you will automatically be transferred to the free NHS 111 Service. You may then be given advice over the phone, asked to attend a local Primary Care Centre or offered a home visit.

Call 111 for free NHS advice or visit www.nhs.uk/111

Reception

Our reception desk and telephone lines are open between 8.00am-6.30pm (8.00am - 6.30pm for telephone access). We can be very busy early in the day with patients wanting to book appointments that day.  If you have a routine enquiry or wish to obtain the results of a test, please call after 11am.  We do not take prescription requests over the telephone but can offer a variety of ways for you to place your order.  Please see ordering your repeat prescription section of the website.

Appointment System  

All consultations are by appointment only. Please telephone 0117 9082360 - phone lines for appointments are open from 8.00am. The practice will endeavour to offer you an appointment with the doctor of your choice and we offer a selection of same day and pre-bookable appointments. If you have more than one problem to discuss with the doctor please mention this to the receptionist at the time of booking and if required we will book a double appointment. If you require an interpreter for your consultation please mention this at the time of booking.

We also have a facility for patients to book appointments via the internet. Our routine appointments are usually for 10 minutes, please book a separate appointment for each member of the family.

We are able to send SMS text reminders for your appointments if you have given us your mobile telephone number.  You are also able to reply to these messages to cancel an appointment if you need to.  If you would like to give us your mobile telephone number please complete details here.

Failure To Attend An Appointment (DNA) 

If you no longer require your appointment, please phone to cancel it so another patient may use it.  We offer an easy way to cancel an appointment by calling the main surgery number (0117 9082360) and selecting option 1. You will be asked to leave some details and the reception team will pick your message up and cancel at the earliest opportunity.  This service is in operation 24 hrs/ 7 days per week.

If you have given us your mobile telephone number we will send you SMS text appointment reminders.  You can also use this service to cancel any booked appointments you may have.

If you repeatedly miss appointments without informing us we will write to you to raise awareness of this with you. 

 

By Visual Productions Ltd